Browse Privacy Rules for DANA and QRIS
Our Privacy Policy applies when you create an account, complete phone verification, sign in from a mobile browser or desktop, contact support, and use wallet or bank routes. We record the account details needed to identify your profile, payment references needed to match a DANA, OVO,
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GoPay or QRIS transaction, and technical details that help us recognise a returning device. A bank transfer or virtual account may also create a reference connected to your account record. We use these details to process your request, investigate a stalled wallet status and protect account
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access. We do not describe access as available everywhere: eligibility depends on local law. If you do not provide a required account detail, some policy-related services may not be possible. You can ask us what we hold, request a correction or ask how long a record
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is retained through the contact path in this page.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.